At A H Electrical, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of information when you use our website or contact us:

• Personal Information: This may include your name, email address, phone number, and any other details you provide when filling out contact forms, requesting quotes, or engaging with us for services.
• Usage Data: We may collect non-personal data related to your visit to our website, such as your IP address, browser type, device information, pages viewed, and the time spent on our site. This information helps us improve our website and services.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To respond to your enquiries or service requests.
• To provide and improve our services.
• To send you relevant updates, offers, and information, if you have opted to receive marketing communications.
• To analyse website usage and improve user experience.

3. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications from us, you may request to be removed from our mailing list.

4. Data Security

We implement a range of security measures to protect your personal information from unauthorised access, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may disclose your information if required to do so by law, such as to comply with a legal process or to protect our rights or the rights of others.

6. Cookies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and improve the functionality of the website. You can adjust your browser settings to control the use of cookies, but please note that some website features may not work as intended if cookies are disabled.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to certain legal restrictions.
• Withdraw your consent for us to use your personal information for marketing purposes at any time.

To exercise these rights or for any privacy-related enquiries, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to check this page regularly for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

A H Electrical
Email: ahelectrical@live.co.uk
Phone: 07914 083 663
Address: 42 Litchfield Terrace, Upminster RM14 3JX

By using our website, you agree to the terms of this Privacy Policy.